Randy Hirokawa |
There were four functions for the success of making decision:
1. Analysis problem
To determine whether a condition requiring improvement or change, all group members must take a real perspective on the current environment.
2. Background purposes
Members of the group must know what they're trying to accomplish.
3. Identify alternatives
It is important for a group has some solutions that can be used as alternatives or other options.
4. Evaluation of positive and negative characteristics
After a group introduces a troubleshooting option, participants must test the relative merits of each option against the criteria that they believe are important.
Role Deepens An Inside Communications Function
Dennis Gouran |
1. To channel and synthesize information
2. As the handle to ease error
3. Affect many people
Hirokawa believes that communication plays a role of a more in-depth activities from the expertise of a quality decision. He considers the conversation between the groups is as a tool that the group members use communication to create a social reality where decisions can be created. Hirokawa and his friend named Gourgan then describes three types of communication in a decision to form a group. Three types include as follows:
1. Promotive: interaction among group members so has the attention of decision-making process
2. Disruptive: a bad interaction between group members in decision-making process.
3. Counteractif: interaction where group members reminded each other again on purpose group.
Reference functional making perspective on group decision:
Griffin , EM. 2003. A First Look At Communication Theory. Singapore : MCGraw-Hill Book Co.
Reference functional making perspective on group decision:
West, Richard. 2007. Inroducing Communication Theory, Analysis and Application. Singapore : McGraw-Hill Book Co.
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